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The Smart Governance Brief

Less is More: Gaining Digital Advantage in the Age of AI

April 22, 2026 at 1:30:29 PM

Even with the accelerated pace of digital operations, many organizations still follow a workflow like this: a field officer inputs data via a form, which is then transferred into a spreadsheet. This data is manually entered into a CRM by someone. A report is created on a different platform, and an automation tool attempts to link all these elements together. They are incurring costs for each individual layer of that process separately. This issue, known as the subscription stack problem, is...

Less is More: Gaining Digital Advantage in the Age of AI

April 22, 2026 at 1:30:29 PM

Even with the accelerated pace of digital operations, many organizations still follow a workflow like this: a field officer inputs data via a form, which is then transferred into a spreadsheet. This data is manually entered into a CRM by someone. A report is created on a different platform, and an automation tool attempts to link all these elements together. They are incurring costs for each individual layer of that process separately. This issue, known as the subscription stack problem, is...

Less is More: Gaining Digital Advantage in the Age of AI

April 22, 2026 at 1:30:29 PM

Even with the accelerated pace of digital operations, many organizations still follow a workflow like this: a field officer inputs data via a form, which is then transferred into a spreadsheet. This data is manually entered into a CRM by someone. A report is created on a different platform, and an automation tool attempts to link all these elements together. They are incurring costs for each individual layer of that process separately. This issue, known as the subscription stack problem, is...

Less is More: Gaining Digital Advantage in the Age of AI

April 22, 2026 at 1:30:29 PM

Even with the accelerated pace of digital operations, many organizations still follow a workflow like this: a field officer inputs data via a form, which is then transferred into a spreadsheet. This data is manually entered into a CRM by someone. A report is created on a different platform, and an automation tool attempts to link all these elements together. They are incurring costs for each individual layer of that process separately. This issue, known as the subscription stack problem, is...

Less is More: Gaining Digital Advantage in the Age of AI

April 22, 2026 at 1:30:29 PM

Even with the accelerated pace of digital operations, many organizations still follow a workflow like this: a field officer inputs data via a form, which is then transferred into a spreadsheet. This data is manually entered into a CRM by someone. A report is created on a different platform, and an automation tool attempts to link all these elements together. They are incurring costs for each individual layer of that process separately. This issue, known as the subscription stack problem, is...

Less is More: Gaining Digital Advantage in the Age of AI

April 22, 2026 at 1:30:29 PM

Even with the accelerated pace of digital operations, many organizations still follow a workflow like this: a field officer inputs data via a form, which is then transferred into a spreadsheet. This data is manually entered into a CRM by someone. A report is created on a different platform, and an automation tool attempts to link all these elements together. They are incurring costs for each individual layer of that process separately. This issue, known as the subscription stack problem, is...

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